Privacy Policy | Urbin Attic
Please wait while we process your estimate...


Privacy Policy

Urbin Attic, LLC ("Urbin ATTIC", "we" or "us") values its customer's privacy. This privacy policy is effective 11/1/2016; it summarizes what information we might collect from a registered user or other visitor (“you”), and what we will and will not do with it.
Please note that this privacy policy does not govern the collection and use of information by companies that Urbin Attic, LLC does not control, nor by individuals not employed or managed by Urbin Attic. If you visit a Web site that we mention or link to, be sure to review its privacy policy before providing the site with information.

How We Use Your Information

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. “Personally identifiable information” means information that can be used to identify you as an individual, such as, for example:

  • your name, email address, phone number, billing address, and home address
  • your user ID and password
  • any account-preference information you provide us
  • your computer’s domain name and IP address, indicating where your computer is located on the Internet
  • session data for your login session, so that our computer can ‘talk’ to yours while you are logged in

If you decide to provide personally identifiable information to us we will:

  • not sell or rent it to a third party without your permission — although unless you opt out (see below), we may use your contact information to provide you with information we believe you need to know or may find useful, such as (for example) news about our services and products and modifications to the Terms of Service;
  • take commercially reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction;
  • not use or disclose the information except:
    • as necessary to provide services or products you have ordered, such as (for example) by providing it to a carrier to deliver products you have ordered;
    • in other ways described in this privacy policy or to which you have otherwise consented;
    • in the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations);
    • as required by law, for example, in response to a subpoena or search warrant;
    • to outside auditors who have agreed to keep the information confidential;
    • as necessary to enforce the Terms of Service;
    • as necessary to protect the rights, safety, or property of Urbin Attic, its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction.

Account and Information Settings

You may update your account information by logging into your account or by emailing us at You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to quickly process all unsubscribe requests. You may not opt out of Site and Storage Service related communications (e.g., account verification, order and billing confirmations and reminders, changes/updates to features of the Site and Storage Services, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at

How Long We Keep Your User Content

Upon termination or deactivation of your User account, Urbin Attic may retain your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes.

Other Information We May Collect and Use

We may collect other information that cannot be readily used to identify you, such as (for example) the domain name and IP address of your computer. We may use this information, individually or in the aggregate, for technical administration of our Web site; research and development; customer- and account administration; and to help us focus our marketing efforts.

Cookies & Analytics

Urbin Attic uses “cookies” to store personal data on your computer. We may also link information stored on your computer in cookies with personal data about specific individuals stored on our servers. If you set up your Web browser (for example, Chrome, IE or Firefox) so that cookies are not allowed, you might not be able to use some or all of the features of our Web site.

We may also directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Urbin Attic Website and storage services. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Website and storage services. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual User.

Marketing Use

Urbin Attic's Website may use Google AdWords remarketing service to advertise on third party websites (including Google) to any visitors on our site. Third-party vendors, including Google, use cookies to serve ads based on a visitor's visits to the Urbin Attic Website. Any data collected we be used in accordance with our own privacy policy as well as Google’s privacy policy.

Your Privacy Responsibilities

To protect your privacy and security, Urbin Attic takes reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. To help us protect your privacy, we recommend that you take the following precautions:

  • don't share your user ID or password with anyone else;
  • log off the Urbin Attic Web site when you are finished;
  • take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.
  • control access to your email communications from Urbin Attic, at all times

Information Collected From Children

You must be at least 18 years old to use Urbin Attic‘s Web site and services. Urbin Attic does not knowingly collect information from children under 18. (See the U.S. Children’s Online Privacy Protection Act.).

Changes To This Privacy Policy

We may modify or update this privacy policy as we deem necessary or appropriate because of legal compliance requirements or changes in our business practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last modified’ date at the bottom of this page.

Questions or comments?

If you have questions or comments about Urbin Attic's privacy policy, send an email to, or contact us via any of the ways listed in the navigation at

Thanks for choosing Urbin Attic!



Last Update 11/01/2016

Experience Premium Storage

Urbin Attic’s premium storage includes:

  • Free 1st month bin delivery & pick-up
  • Door-to-door delivery
  • Online catalog to track your stuff

Customer Service

Customer Service Hours
8AM - 6PM Mon - Fri PST

Pick Up Hours
9AM - 6PM Mon - Sun PST

Connect with Us